One stop Bulk Billing centre for all your services
Open 7 days*

SHARED CARE

Shared care is an arrangement between a birthing hospital or other birth setting and a local practitioner. You see your GP for some pregnancy appointments, and you also have hospital appointments in early and later pregnancy. Available for healthy women with low-risk pregnancies.

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EMPLOYMENT

Looking for a Full time / Part time VR GP to join our Medical Center
Flexible hours and Excellent Remuneration
send all your enquires to : manager@civicparkmedical.com.au

IMPORTANT INFORMATION

HOME VISITS & AFTER-HOURS CARE

In an emergency if the Practice is closed, please call 000 or present to the nearest hospital to you, with an emergency department.

A home visit MAY be available after clinic hours (where Doctor deems appropriate). Please speak to the Receptionist who will discuss further with the Doctor..

DR DR (locum service) is also available for after hours home visits please call 132660

PRACTICE COMMUNICATION POLICY

Our Receptionists are not medically trained to give advice over the phone. You may ask to speak to the Doctor in the case of an emergency. Where possible, your call will be put through to the Doctor or, if unavailable, to the Practice Nurse.

PROCESS FOR FOLLOW UP OF RESULTS

No results are given over the phone. Patients are required to make an appointment to discuss results with a Doctor.

MANAGEMENT OF PATIENT HEALTH INFORMATION

This Practice complies with the Health Records Act (Vic. 2001) and the Privacy Act (Commonwealth 1988).

Your medical record is a confidential document. It is the policy of this Practice to maintain security of personal health information at all times and to ensure that this information is only available to authorized persons involved in patient care.

If you wish to transfer your records, you will be asked to complete an information release form, and to provide us with photo ID that we can copy. This is to maintain privacy and confidentiality of your records.

NON MEDICARE CARD HOLDERS

For non medicare card holders, extra charges apply after-hours.

FEEDBACK/COMPLAINTS

We welcome comments and suggestions about the care you receive at this Clinic, please look for the Suggestions form in the reception area. If you are unhappy with any aspect of the services provided to you, please email manager@civicparkmedical.com.au

If you feel you have not received a satisfactory outcome, you may wish to contact:

The Health Commissioner Ph 1300 582 113

The Privacy Commissioner: Ph 1300 666 444

The Australian Health Practitioner Regulation Agency: Ph 1300 419495

CURRENT EMPLOYMENT OPPORTUNITIES

  • Full-time female GP

Position descriptions for the above are available by contacting us. For more information on the application process please ring us on (03) 5625 3355

We are always seeking quality applicants for a range of roles, if there are no suitable positions listed above then please send your CV along with an expression of your preferred area of work to: manager@civicparkmedical.com.au